Along with Meters, Genus is making headway in providing a comprehensive billing software solution that will enable the utilities to automate the billing activity resulting in elimination of billing errors and efficient customer service. This involves phase-wise implementation, beginning with spot billing, downloading of data from the meters through Hand-held terminals and at a subsequent stage polling data from the meters by a central base station server of the utility through AMR techniques such as power line carrier, RF or GSM/GPRS mode of communication. The central station software takes care of meter data processing, bill generation, bill tracking, tariff management, payment status, changes in consumer data base etc. Utilities can use this software solution for exciting value added features such as on-line checking of energy consumption from anywhere in the world, on-line payment and registration of grievances etc through web-enabled services to both residential and commercial consumers.